Customer Success Specialist – Entry Level (No Experience Needed)

Do you take pride in delivering great customer service and building positive relationships? A great chance is available to begin your career as a Customer Success Representative. In this position, you will act as the main point of contact for customers, answer their questions, handle feedback, and help ensure they are satisfied overall.

Roles: In this role, you will play an important part in upholding a users-first approach. Your day-to-day work will include helping customers through online chat platforms such as Facebook Messenger, where you will provide tailored support and helpful solutions.

Position Details:

  • Rate: $35 per hour
  • Contract Length: Open-ended, with flexible terms
  • Requirements:
    • A laptop, phone, or tablet you can use
    • A dependable internet connection
    • Basic English writing ability
  • Skills/Background Needed:
    • This is an entry-level role, and full training is provided
    • No previous experience with live chat work is necessary
  • Location: Remote Work; candidates from anywhere in the world are welcome, with a preference for applicants in the US

Customer Success is a fast-growing area, and taking on this role lets you make a meaningful difference in how customers experience our service. If you are ready to begin right away and meet the points listed above, this could be the right opportunity for you.